Events

Cobalt can send webhooks for various events. Here are some examples:

• appointment.created: When a new appointment is created in an EHR. This is confirmation of the success of an asynchronous RPA operation.
• appointment.failed: When an appointment could not be created in an EHR. This is confirmation of a failure of an asynchronous RPA operation. A failure reason will be provided so follow up action can be taken.
• appointment.cancelled: When an existing EHR appointment is cancelled.
• appointment.status_updated When a new appointment status has been updated in an EHR. This is confirmation of the success of an asynchronous RPA operation.
• patient.created: When a new patient is created in an EHR. This is confirmation of the success of an asynchronous RPA operation.
• patient.failed: When a patient could not be created in an EHR. This is confirmation of a failure of an asynchronous RPA operation. A failure reason will be provided so follow up action can be taken.
• note.uploaded: When a new chart note is created in an EHR. This is confirmation of the success of an asynchronous RPA operation.

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Example event payload

The following event shows a notification of a cancelled EHR appointment.

{
	"id": "32489DDSFJLk32320dfpFDF",
	"access_token_reference_id": "clinic_1", // user reference id set when you created the access_token
	"object": "event",
	"created": "2024-04-05T08:00:00.000-7:00", // ISO Date Time Format
	"type": "appointment.cancelled",
	"data": {
			"id": "s13qb6Lt4dXK03v50OAa",
		  "date_time": "2024-08-20T13:30:00.000-07:00",
		  "duration": 40,
		  "provider_id": 367337,
		  "provider_name": "Dr. Jane Doe",
		  "mrn": 46862930,
		  "cancelled_at": "2024-08-19T07:50:49.473-07:00"
	}
}